NATURAL EMERALD RINGS & EARRINGS · PANAMA CITY · PRIVATE CUSTOMER CONSULTATION AVAILABLE

Privacy Policy

This Privacy Policy explains how HC Jewelry collects, uses and protects customer information when visitors browse the website, contact our team or place an order.

1. Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone or phone number, shipping address, billing-related details and any information submitted through the contact form or custom-order request form.

2. Order & Account Information

When you place an order request, we may collect information needed to review the order, confirm delivery arrangements, communicate about product availability and provide customer support.

3. How We Use Personal Information

Information may be used to process and manage order requests, answer inquiries, arrange shipment, maintain customer service records, confirm custom-order details, improve our service and support fraud-prevention or order-verification procedures.

4. Payment Information

Final card payments should be processed through the approved payment-gateway provider or bank partner. HC Jewelry does not intend to store full card numbers directly on this static website.

5. Sharing Information

We may share information with service providers or third parties only where reasonably necessary to complete an order or support our operations, such as couriers, payment processors, fraud-screening providers or technology service partners.

6. Data Retention

We retain customer information for as long as reasonably necessary to provide service, maintain business records, resolve disputes, meet legal obligations or manage legitimate business operations.

7. Cookies & Technical Data

The website may use basic technical tools or cookies to support site functionality, understand visitor interactions or improve browsing experience. Browser settings may allow you to limit certain cookie use.

8. Security Measures

Reasonable technical and administrative measures should be used to protect customer information. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Changes to This Policy

HC Jewelry may update this Privacy Policy from time to time. Any revised version should be published on this page.

10. Contact

If you have privacy-related questions, please contact us at support@hcjewelry.shop.